🔎 Frequently Asked Questions (FAQ) – aiartmy.com
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1. What is Aiartmy?
Aiartmy is a creative print-on-demand store offering unique apparel, accessories, and home decor products designed with AI-generated art and original illustrations. Each item is made just for you after you place an order.
2. How does print-on-demand work?
When you place an order, the product is printed, packaged, and shipped especially for you. This process reduces waste and allows us to offer a wide variety of unique designs.
3. How long does shipping take?
Production usually takes 2–5 business days, and shipping times vary by location:
USA & Canada: 3–7 business days
Europe: 5–10 business days
Other countries: 7–20 business days
4. Can I track my order?
Yes! Once your order is shipped, you’ll receive a tracking link via email so you can follow your package every step of the way.
5. Do you offer returns or exchanges?
Since every item is made to order, we only accept returns or exchanges for damaged, defective, or incorrect items. If there’s an issue, contact us within 7 days of receiving your order with photos.
6. What sizes are available?
Each product page includes a detailed size guide. Please double-check your measurements before ordering, as we do not offer size-based returns for custom-printed items.
7. Where are your products made?
We work with trusted fulfillment partners located in the USA, Europe, and other regions to ensure fast and reliable delivery based on your location.
8. How can I contact customer support?
You can reach us anytime at [email protected] or through our Contact Us page. We’ll get back to you within 24–48 hours.
9. Do you offer gift options?
At the moment, we do not offer gift wrapping, but you can ship to a different address and leave a gift note during checkout.
10. Will the colors look exactly like they appear online?
We strive for accurate color representation, but slight variations may occur due to screen differences and the printing process.